Digital downloads
After checkout, follow the digital delivery directions from Wix. For an inaccessible PDF, share its name and available order reference.
Download questions ↓Support, with care
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thoughtful answers.
Welcome to the Path & Petal Help Center. Find useful steps for downloads, subscriptions, sign-in, and getting started.
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Membership support
Confirm you're using the account associated with your subscription and check your membership status.
Open your account →Finding resources
Not sure where to begin? Start with free introductory guidance and explore materials at your own pace.
Start here →Frequently asked questions
Good things to know
Where can I find a PDF I purchased?
After a successful checkout, follow the download instructions provided by Wix. If you cannot locate your file, email info@pathandpetal.net with the resource name and your order number, if available.
Why can’t I see the All-Access Library?
Check that you are signed in with the account associated with your membership, and that your subscription is active. Paid resources are restricted to eligible subscribers.
How can I change or cancel my membership?
Visit your Path & Petal account page to review membership status and available management options. If you need help, contact info@pathandpetal.net.
Does Path & Petal provide a diagnosis or treatment?
No. Path & Petal provides educational resources and organizational guidance, not diagnosis, treatment, clinical advice, or emergency support.
Can I request a refund?
Please review the Path & Petal Refund Policy and contact info@pathandpetal.net if you have an order concern.
Can I access free resources without a subscription?
Yes. Path & Petal has free introductory guides and other public educational content; browse the Resources page and Start Here page.
Account questions
Your membership, your way.
Visit your member account for membership information, or review our policies for subscription details.
Educational support
A place to begin.
Path & Petal exists to support families with accessible, compassionate educational tools. Our materials do not replace individualized professional guidance.
Still need us?
We're just an email away.
Write to info@pathandpetal.net. Let us know whether your question concerns an order, membership, resource, or general inquiry. Please avoid including sensitive information about a child.
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